Refund and Returns
Returns & Refund Policy – littlebirdsdress.com
Last updated: November 27, 2025
At Little Birds Dress, we want you to be happy with your purchase. Our return and refund policy is designed to be simple, fair, and easy to follow.
Eligibility for Returns
You can return in-stock clothing items within 10 business days of delivery, provided they are:
-
Unworn, unwashed, and unaltered
-
In the same condition as you received them
-
In the original packaging with all tags attached
We reserve the right to refuse returns that do not meet these requirements.
Items That Cannot Be Returned
-
Discounted or sale items (final sale)
-
Customized or made-to-order items
-
Items that have been worn, used, washed, or altered
How to Return
Please mail your return to:
Plot 338 Shafiq Mill Colony, Block 22 Gulberg Town 16B, Karachi, 75850, Pakistan
Important: Return shipping costs are your responsibility. We recommend using a trackable service and purchasing insurance to protect your package. Little Birds Dress is not responsible for lost, stolen, or damaged returns.
Refunds
Once we receive and inspect your return, we’ll email you to confirm approval or rejection of your refund.
Approved refunds will be issued to your original payment method. Processing time may vary depending on your bank or credit card provider.
If your refund hasn’t appeared yet:
-
Check your bank account again.
-
Contact your credit card company—it may take time to post.
-
Contact your bank—refunds may take a few business days.
If you still haven’t received your refund, please email [email protected].
Exchanges
We only replace items if they are defective or damaged. To request an exchange, email us at [email protected], then send your item to the address above.
Shipping costs for exchanges are your responsibility.
Need Help?
For questions about returns or refunds, please contact us at:
📩 [email protected]
